![]() ![]() It is hardly a surprise that Crossover’s pricing is not prominently featured on its website. In this case also, there was a timely response from Crossover as well. In another case, a patient had a lousy experience when she was told to get a doctor’s note to clear her for massage therapy during a cancer treatment, and was not pleased how this was handled, along with additional concerns. Combing through, we did find a user that was unable to log into their account, and Crossover appeared to be responsive to assist. Overall, Crossover has an overall positive vibe on Facebook, with few issues. We find somewhat ironic that while Crossover is used by both Apple and Google for their employees, yet we could not find any Crossover smartphone apps for either the iOS nor the Android platform. ![]() Insight is gained into what is effective for improving outcomes, which is then provided back to the medical providers on the care team, so efforts can be focused on where they are most beneficial. AI gets applied to data from over 30 different databases, which are inclusive of both pharmacy and medical claims, and with advanced analytics, health needs can be predicted, to provide for proactive care planning. Rather than waiting for a member to develop the disease, Crossover endeavors to get out ahead. The ‘Secret sauce,’ to this success is the Crossover Enterprise Data Warehouse, as it provides a foundation for their Connected System of Health. ![]()
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